Woman banned from easyJet flight for being 'too fat'
24.08.09
easyJet is being sued by an Italian passenger after check in staff refused to let her board a flight because she was ‘too fat’. According to Italian press reports, staff handling the internal Italian flight from Bari to Rome asked the woman to jump on scales in front of a queue of other passengers and said she could not fly unless she bought two tickets.
La Repubblica newspaper says that the check-in worker added: ‘I'm sorry, but you're too fat. If you want to fly with us, you have to buy two tickets.' Anna Delluci, 55 and 15½ stone - left the airport and is suing easyJet for the humiliation is staff put her through.
Airline executives have issued an apology. Thomas Meister, corporate communication manager for easyJet, told the Ananova news service: ‘It was an unforgivable mistake. We do not have special rules about people's weight, we only have a rule about minimum space between seats (17 inches). We expect customers buy two tickets if they know they cannot fly comfortably, but we don't ask their weight, let alone have them weighed in front of the other passengers.’
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